One of the major decisions anyone makes when moving house, is
selecting a moving service. Considering the responsibilities one
bestows on removalists, it is not uncommon to be hesitant in making
a decision on which service to go with.
Therefore it is worth taking the time to think carefully and put
together a list of relevant questions to ask removal services
before hiring them. You'll need to be confident when you do hire
them that they meet and satisfy all your requirements for the
move.
There are numerous questions that are very important that need
to be asked, along with anything else that is of particular concern
to you:
- Are there charges not included in the
quote? The last thing you would want to find out at the
very last minute is late disclosure of hidden fees and
charges.
Try to ensure when you are getting quotes from competing
removalists that you directly ask them if there's potential for any
additional costs to be involved with their service.
Find out what is not included and as a conservative measure add it
to the total cost, before deciding which removalist you want to
hire.
- Is the deposit refundable? If a deposit
is a compulsory requisite from a removalist before they committ to
the job, then it is worthwhile to make sure that all of the terms
of payment and refund are very clear from the outset.
For example there could be a potential scenario of either you will
get your deposit back once you have paid for the service or the
deposit will be taken off your final bill.
- What is your liability cover? Some
removalists don't cover you for any damage to your goods if you
have packed them yourself.
Some removalists only accept liability for goods that were clearly
damaged due to their involvement (a potentially grey area) so it is
important to know the extent of the liability right from the
beginning.
- Can I see some references? Removalists
that posess readily available references can potentially stand out
from the pack. The fact that they can produce them further
strengthens their credibility and you will feel inclined to favour
them over other potential candidates that don't produce
references.
It pays to take the time to ask as many relevant questions to a
removalist to help you decide if they are right for you.